To make it easy for users to book Train Tickets And avail of other train-Related services via the Indian Railways Catering and Tourism Corporation (IRCTC) Platform, Indian Railways offers an Ai chatbot Called Askdisha 2.0The chatbot offers users a range of services like booking tickets and getting refunds and it even provides Necessary Information.
Here’s Everything you need to know about the irctc’s ai chatbot.
What is Askdisha 2.0
Askdisha 2.0 also also knows as digital interaction to seek help anytime is an artificial intelligence and machine learning-based chatbot power powerful by corover. The Chatbot Supports Hindi, English and Hinglish Languages and is available on Both IRCTC’s Mobile App and Website.
It facilitates Several Services Offred by the Train Ticket Booking Platform
Apart from these, Askdisha 2.0 also also supports Voice Commands and Offers Users The option to access the service using voice commands to access the services.
Services supported by Askdisha 2.0
- Book Ticket
- Check PNR Status
- Cancel ticket
- Get refund status
- Change Boarding Station
- Check booking history
- View e-Ticket
- Download eres
- Print & Share e-Ticket
How to access askdisha 2.0
- Askdisha 2.0 is available on IRCTC’s website as well as mobile app.
- To access it, open the official
IRCTC Website - Look for Askdisha 2.0 logo at the bottom right corner of the home page
- Enter The Necessary Details or Simply Start Typing Your Query in the Text Box Bell
- Alternatively, you can also click on the ‘Microphone’ Icon to Speak Your Command.
- To use askdisha 2.0 on your phone, download the irctc railway connect app on your smartphone
- Look for Askdisha 2.0 Icon and Start Typing or Speaking Your Query.
